Showing posts with label vodaphone. Show all posts
Showing posts with label vodaphone. Show all posts

Wednesday, 24 May 2023

Why is topping up a phone a pain?


Modern life, who'd have it?

That was very much my thoughts on Monday when I did the monthly still activated check which basically involves ringing the home landline number using my mobile phones to ensure that at least one call was made from it every month and phoning Vodaphone's balence line to check on the account credit as with some changes from last year I have been out a bit less for several days at a stretch than in the past so tend to keep the credit to around £20-25 per month than let it build up to about £60.

Having checked that and when the next £10 bundle is due I went to top it up.

In the past it was simple enough, you took a card "married" to your phone account and paid for it at a PayPoint such as your Post Office or corner store but that has been discontinued so you either do it via an App which won't work as unlike me my phone isn't Smart or online.

I go and log into Vodaphone's top up page and select Paypal.

You've probably got one of them and a Google account too.

You enter you phone number, the one your phones account is linked to and go to use the pull down menu for the amount  and select AND nothing happens.

No you are being taken to PayPal message.

Tried it several times, same result.

I ended up using my Credit Card and that DID work.

What a faff to just add some money to your phones account!